Since it's the weekend Macca, we won't catch anyone today.

However, on Monday I will try to get someone to grab a look at your ticket.

Mondays are usually quite busy because of the weekend off, so please be patient. I've bookmarked  this thread.

You could pose the question and see if anyone besides support can help.

I have made Support aware, Aussie007.

Moderators cannot access Support tickets nor your account.

You might take a peek at your email's spam folder to see if you got a response and it was shunted there.

Hi Doc

I do not know why mods cannot access my account.
I do not have any problems.
The ticket is still showing as open and shows myself as the only input.

There is nothing in my spam folder.

I have pm'd you my login details for Stardock support.

Macca

I gave the url of this thread as well as your ticket number to Support.

Remember, it's Monday, and they have 'catch up' to do.

Make sure your email address corresponds to your logon (that you haven't changed it). You'll be hearing from someone.

Thanks Doc,

E-mail address OK

Macca

Aussie007: Has your problem been resolved?

No!! Received a E-mail from Matt Bersch on the 9th apologising for the delay and stating that they were looking into my problem.
Maybe I should nickname support mirror.

Just trying to keep my sense of humor. 

Just lost my sense of humor.    (BSOD while typing this reply)

Cheers

Macca

BSOD?

Your problems sound serious....

Did you get the code? It should be in the log for critical events.

Need help?

As for Support, they'll do their thing... give them time. In the meantime, let's get your system fixed.

Can you post your system info?

Thanks for the offer Doc

My system

Windows 7 home premium 32bit
Gigabyte 250GTS graphics card (Nvidia re branded)
Intel I5 970 CPU
Gigabyte GA-H55M-S2H
4GB Ram

Have had a few crashes lately. (No time to have a serious look yet)

One due to graphics card and one due to Kaspersky Internet Security.

Details as per Blue Screen View

071711-24991-01.dmp 17/07/2011 8:06:41 AM CACHE_MANAGER 0x00000034 0x00050853 0x8e373b48 0x8e373720 0x82ccb0ba ntkrnlpa.exe ntkrnlpa.exe+def2c NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17640 (win7sp1_gdr.110622-1506) 32-bit  C:\Windows\Minidump\071711-24991-01.dmp 4 15 7601 
071711-24663-01.dmp 17/07/2011 11:00:58 AM MEMORY_MANAGEMENT 0x0000001a 0x00041287 0x0000001d 0x00000000 0x00000000 nvlddmkm.sys nvlddmkm.sys+18f622 NVIDIA Windows Kernel Mode Driver, Version 280.26 NVIDIA Windows Kernel Mode Driver, Version 280.26 NVIDIA Corporation 8.17.12.8026 32-bit  C:\Windows\Minidump\071711-24663-01.dmp 4 15 7601 
072911-32027-01.dmp 29/07/2011 10:02:04 AM NTFS_FILE_SYSTEM 0x00000024 0x001904fb 0xa042b828 0xa042b400 0x8c3743ff Ntfs.sys Ntfs.sys+a73ff NT File System Driver Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16385 (win7_rtm.090713-1255) 32-bit  C:\Windows\Minidump\072911-32027-01.dmp 4 15 7601 
073011-20014-01.dmp 30/07/2011 3:16:10 PM IRQL_NOT_LESS_OR_EQUAL 0x0000000a 0x07070000 0x00000002 0x00000001 0x82c20839 halmacpi.dll halmacpi.dll+3839 Hardware Abstraction Layer DLL Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17514 (win7sp1_rtm.101119-1850) 32-bit  C:\Windows\Minidump\073011-20014-01.dmp 4 15 7601 
080511-25381-01.dmp 5/08/2011 8:27:15 AM KERNEL_MODE_EXCEPTION_NOT_HANDLED 0x1000008e 0xc0000005 0x82ca4c46 0xabf45688 0x00000000 ntkrnlpa.exe ntkrnlpa.exe+8dc46 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17640 (win7sp1_gdr.110622-1506) 32-bit  C:\Windows\Minidump\080511-25381-01.dmp 4 15 7601 
080811-32261-01.dmp 8/08/2011 7:05:37 AM BAD_POOL_CALLER 0x000000c2 0x00000007 0x0000109b 0x00700061 0xcf33ea82 halmacpi.dll halmacpi.dll+392d Hardware Abstraction Layer DLL Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17514 (win7sp1_rtm.101119-1850) 32-bit  C:\Windows\Minidump\080811-32261-01.dmp 4 15 7601 
081011-19890-01.dmp 10/08/2011 9:18:05 AM KERNEL_MODE_EXCEPTION_NOT_HANDLED 0x1000008e 0xc0000005 0x9382f5d7 0xa07f3c48 0x00000000 klif.sys klif.sys+1e5d7 Klif Mini-Filter [fre_wlh_x86] Kaspersky™ Anti-Virus ® Kaspersky Lab 8.6.1.18 built by: WinDDK 32-bit  C:\Windows\Minidump\081011-19890-01.dmp 4 15 7601 
081111-46472-01.dmp 11/08/2011 6:58:09 AM NTFS_FILE_SYSTEM 0x00000024 0x001904fb 0xa328f4f8 0xa328f0d0 0x82cbb1f0 Ntfs.sys Ntfs.sys+1a9af NT File System Driver Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16385 (win7_rtm.090713-1255) 32-bit  C:\Windows\Minidump\081111-46472-01.dmp 4 15 7601 
081311-20529-01.dmp 13/08/2011 7:04:55 PM MEMORY_MANAGEMENT 0x0000001a 0x00041289 0x7ffd1001 0x00000029 0x00140c09 ntkrnlpa.exe ntkrnlpa.exe+deeb4 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17640 (win7sp1_gdr.110622-1506) 32-bit  C:\Windows\Minidump\081311-20529-01.dmp 4 15 7601 
081411-24694-01.dmp 14/08/2011 8:10:31 AM UNEXPECTED_KERNEL_MODE_TRAP 0x0000007f 0x0000000d 0x00000000 0x00000000 0x00000000 ntkrnlpa.exe ntkrnlpa.exe+41d1b NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17640 (win7sp1_gdr.110622-1506) 32-bit  C:\Windows\Minidump\081411-24694-01.dmp 4 15 7601 

Thanks in advance

Macca

You're welcome.

If your antiviral is updated, please run a deep scan before doing the following:

Please run cmd in administrator mode and type   chkdsk /f /r

This process will take some time. We may have to continue tomorrow.

OK

Ran Kaspersky 2011 full scan.
Nil problems.

Ran chkdsk.
All appears OK. Computer rebooted. Cannot find a log file of any type.

Macca

Moderators are Volunteers helping with the behind the scenes goings on on Wincustomize, only a S.D. staff member or site admin for WC " which would be jafo or Island dog" can access your account info.

Thanks for that.
I thought it was referring to that there was a problem accessing my account.

Must read more slowly 

Macca

No news yet.

I have asked for an update

Macca

Every time you write for an update you kick your card to the end of the queue.

Wait patiently. That is the only advice I have right now. This is not a matter of life or death.  I'm not a Support person. I will try to contact one again tomorrow morning.

Problem solved today

Macca